Just downloaded an app for my iPhone (heh, the auto spell checker made the p a capital p), so I can post blog entries without having to use the phone’s Safari browser. It is called WordPress 2.0 from Automatica. Good stuff. Free too.
So after I restored my blog the other day, something goofy happened: the blog entries with a tag of ‘cerebus’ had the tag removed. It sounds like a project for the next long weekend: going through the 750+ blog entries and retagging them. . .oy. I only tag this one with Cerebus so y’all know what is going on if you try to sort the entries by this tag.
I went back to the Wayback Machine to see the different incarnations of the CFG site. I’ve had 3 previous ones that I can remember. The last one was the blue design, using html tables and a touch of CSS:
The design previous to that was HTML only and had the menu bar along the top (doesn’t that logo look familiar. . .):
Both of these were when I had the CFG domain name, either pointing at the GeoCities free website, the 0catch site or the current godaddy locations. The wayback machine’s records only go back to Sept 3, 2000. Following links there the ‘site update bulletin’ shows the first entry as being May 23, 2000. They don’t have it, but it is still on my harddrive:
May 23, 2000: update bulletin created, cerebus checklist finished — pictures currently being added, created new index.html file for y’all to choose frames or no frames versions — this seemed to get rid of the ‘error’ message that keep popping up. Just finished added all of the pictures (that I currently have) to the Cerebus Checklist.
Frames? Wowza, that does take me back. Before GeoCities I had the CerebusFanGirl site on Juno using their WYSIWYG Homesteader interface – before I learned HTML. I don’t know when I started the CFG site, I want to say late 1999, but I don’t have any code dated that far back. The first IMHO column that I did, the precursor to my blog, is dated April 01, 2000. I know I had the CFG site before then – and as you can see by the above update, I had finished (ha!) the Cerebus checklist at that time.
So taking what I learned about CSS from developing the CerebusTV website, and learning more (if you’ve been by in the past few weeks you’ve seen drop down menus and the links page was set up with tabs), I’ve redesigned the CFG page yet again.
Yes, I like purple.
The site looks best with any web browser other MicroSoft’s Internet Exploder – I’ve tested with FireFox (which I use and highly recommend), Safari and Chrome, and it looks like I want it to look with those browsers (MS claims that they are CSS 2.1 compliant with MSIE8, but the site still looks different on that browser while on the others it looks the same). I’ve set it up so it is formatted for a 1024 wide resolution monitor, but it looks the best if you have a monitor with at least a 1680 wide resolution screen. There are a few more tweaks that I want to do to it, but they’ll be minor.
Way back in issue #156 of Cerebus I had my first letter printed in Aardvark Comment. One of the things I asked Dave Sim was for a collection of the Cerebus covers. At that time there were only the 156, but when 300 came and went, I yearned for a collection of all 299 covers.
So when this came up on eBay recently, I snagged it:
(side note: holy shit. WordPress made that embed too easy. Just put the url in the blog and presto, embedded video. I didn’t even have to use Flickr’s code. . .Nicely done wordpress. Nicely done.)
It was made by DP Banks, whose website Single Bound Studios, has a lot of examples of hard and soft cover bound single comics. And before ya getcha panties in a twist, Dave Sim knows of the hardcovers and authorized them back in his October 11, 2007 Blog & Mail entry.
So after a couple hours of messing around with mysql databases and reinstalling wordpress, the CFG blog has been restored. wOOt! I’m sooooo happy I managed to restore it. The first thing I did after I changed my automatically created password – created a back up of my wordpress blog using the blog’s interface. that should save me some headache next time I have to do a restore. . .
Now all I have to do is tweak the current theme as I lost the old theme in the upgrade to the latest wp software.
So a friend of mine got a 10 pack of tickets to the Boston Bruins. I’m not a huge Bruins fan like I am a Patriots fan, but if a chance to see a hockey game live comes up, I’ll take it. So I’ve been to a few games this season at the Garden, wearing either black or yellow and really enjoying the game. I’m starting to pick up a few of the rules, and learn a bit about the players and the positions.
Back in early October, I was on NHL.com looking at Bruins jerseys, thinking perhaps I’d get one to wear instead of the random yellow tee-shirt or the random black sweatshirt I had been wearing. That is when I saw it, the Winter Classic edition of the Bruins jersey:
Nice! So I ordered a jersey and had it customized with Tim Thomas’ name and number – the goalie had stood out during the games I had gone to, including a shut out. Then I waited patiently as the NHL.com site stated the jersey was a pre-order and the jersey wouldn’t be available until Dec 1st.
Well, Dec 1st came and went, and with no email updates from NHL.com I went to log into my account yesterday, Dec 5th, to see what if anything had transacted. . .Nothing had happened. No charge to my credit card, no updates, nothing. So I found the customer service contact us form. . .
which, let me digress here for a moment, in itself should have set off the customer service fail horn. They asked for all the standard information: name, order number, a drop down menu for reason for contacting customer service, email address. . .and my phone number? Why did they need my phone number? You already have one method of contacting me: my email address, it isn’t necessary to take my phone number unless you are going to call me. Which I don’t want you doing! So I just gave them my home phone number. As it only is for my DSL and has no phone connected to it. . .so it’ll just ring and ring and ring. . .good luck with that. And so unnecessary to ask me for my phone number.
. . . and sent this:
Subject: Order Inquiries
I placed my order on Oct 11, and understood that that Bruin’s winter classic jersey was a pre-sale that would be available Dec 1st. From your website it also states that for customized orders "please allow for additional time beyond the expected shipment time indicated on the Product Detail page. The additional time required for customization varies from several days to several weeks depending on the options you choose."
So let me ask you these questions:
1. Since the Winter classic is on Jan 1st, 2010, will I have it before the game? (I would hope being a pre-order that my order would be at the top of the list to get done.)
2. When I put my order in I had to pay shipping. Now there is a promo for free shipping. Why are you penalizing me for ordering early?
Since this is my first NHL jersey, I really wanted to have it before I went to the Dec 2nd game – seeing as that was so unlikely to happen, and didn’t, I hope it will arrive by 12/30 game I have tickets for. . .
Their response lacked a certain something. . .like an answer:
Dear Valued Customer,
If this automated e-mail does not answer your question(s), please contact our Customer Service department using our toll free number. You may also reply to this email with the subject line “Customer Service Follow Up.” Our Customer Service is open 24 hours a day seven days a week to better serve you.
For the most current information about your order, please visit Your Order History located in the “My Account” section of our website. Your order status on the website is automatically updated each time your order moves a step further in the process. (Please note: After you place an order, order information may not appear in your order history for up to 60 minutes.)
After you place your order, you will receive order update e-mails regarding your order. You will receive an e-mail once your order enters our system. You will receive another e-mail once your order is ready for shipment. This e-mail will contain a tracking number and the name of the carrier for you package.
Tracking numbers are assigned to packages almost immediately and generally appear on our website along with your order information. Please be advised that it may take up to 48 hours (2 business days) or longer before the package is checked into the carrier’s tracking system. That means even though your package has already shipped from our warehouse and is on its way to you, the carrier may not be able to provide any information about your package for up to 48 hours or more. Some orders may contain items that ship separately by different carriers and /or shipping methods; the individual item status for orders that are shipped via multiple methods is also available in Your Order History.
Due to the fast shipment processing time, once the order is received into our system we are unable to modify or cancel your order.
Please note: All shipping times are for business days only. Business days include weekdays Monday through Friday excluding holidays. If you received a shipping confirmation over the weekend, your package is ready for shipment; however, the carrier will not pick up the package until the next business day (This is usually Monday morning, unless the Monday
is a holiday).
Occasionally, orders are delivered via a carrier that does not offer the ability to track a package. In these rare instances, Your Order History will not offer tracking information, but will still offer order status and other details. Customer service representatives will not have any additional information.
For more information on the checking the status of an online order please visit the section of our online Help Desk titled Your Order.
If this automated e-mail does not answer your question(s), please contact our Customer Service department using our toll free number. Our Customer Service is open 24 hours a day seven days a week to better serve you.
FAIL. No, make that EPIC FAIL.
They did not answer any questions, they spammed me with an automated email and if I wanted answers I’d have to call them?
So with no answers to when I’d get my jersey, being penalized by ordering early by being charged for shipping that others weren’t paying, and a lack of customer service I did the only thing I could think of.
I cancelled my order at NHL.com and then I went to eBay and purchased the same jersey, but with a Tim Thomas signature on it. And guess what? Free shipping! And an answer as to when I get it: 3 to 5 days after it ships on Monday!
So if you want an NHL jersey? I don’t recommend NHL.com for they are The Fail and the Suck.
And even after I cancelled my order, NHL.com appearantly doesn’t care why. They sent an automated email to tell me I had cancelled my order, but no way to tell them why – I guess they don’t care enough about what the customer is thinking when they cancelled the order, as if NHL.com doesn’t have a corrective action system in place to try and correct anything to make the shopping experience better for future customers.
Well, they won’t have to worry about this customer, because she’ll never be going back.